El Encanto Garden Hotel Santa Cruz, Santa Cruz

My stay at the hotel was quite nice overall. The rooms offered a stunning view of the volcano and had a lovely hammock on the porch, making it a perfect place to relax. The service was generally good, but could be improved in some areas like grocery shopping assistance. The location is truly beautiful, surrounded by nature and not too far from the farmer's market. However, I felt the dining options were somewhat limited, which was a letdown. Overall, it was a decent experience with some room for improvement.

I had a wonderful stay at this hotel, enjoying the clean and cozy vibe of the rooms, which came with the added luxury of a hammock on the porch and a stunning view of the volcano. The location was perfect, surrounded by nature and very close to everything I needed. While the services provided, like airport shuttle and grocery shopping assistance, were convenient, I found the dining options, especially for breakfast, could use a bit more variety. Overall, it offered great value for money.

I had a wonderful stay at this hotel. The setting felt absolutely serene, nestled in peaceful tropical gardens with a stunning view of the volcano. The rooms were comfortable and well-appointed, but I did find the dining options a bit lacking. Overall, it offered great value for money, though a few tweaks could enhance the experience even more.

I had a lovely stay at this hotel, nestled in a beautiful natural setting, making it feel like a tranquil getaway. The rooms offer stunning views of the volcano and came with a hammock on the porch—a perfect touch for relaxation. However, while the staff was welcoming, I found some aspects of the service could improve, especially with the dining options being somewhat limited. Overall, it’s a good value for money, but there’s room for enhancement in a few areas.

This hotel has a stunning location surrounded by lush tropical gardens and views of the Concepcion volcano. The rooms were spacious and offered great amenities like air conditioning and a hammock on the porch, making for a relaxed stay. While the staff were welcoming and attentive, I found the dining experience a bit lacking when it came to breakfast variety. The facilities were decent, but not everything was as modern as I'd hoped, resulting in mixed feelings about the overall value for money.